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Airport Service Officer(One Year Contract - Part Time)
Date: 30-Aug-2017
Airport Services Officer- Part Time (One-Year Contract)
Department: Airport Services
Job Level: Level A
Reports To: Airport Services Supervisor
Location: Taoyuan Airport, Taiwan
Main Purpose of The Job
To perform the day-to-day assigned function to ensure that overall operations run smoothly and efficiently, conform to safety and security requirements; and to ensure our customers always feel special, valued and recognized
Key Responsibilities
Perform daily functions to ensure that the operations conform to standard
Ensure proficiency in knowledge and skill required for the task
Exhibit Service Straight From The Heart to internal and external customers alike
Keep abreast and up-to-date with changes in products and services, and with the self-development opportunities
Mitigate the impact of flight disruptions and flight irregularities by knowing the contingency handling plan and respective roles and responsibilities
Adapt to the situation and be of extraordinary service to the customer; and as directed by management, do what it take to get the operation back to normal
Goes the extra mile to care for our customers and to enhance their journey experience a Life Well Travelled
Requirements/Qualifications
Taiwan national register and holding Taiwan ID card
University degree
Able to work shift duties and willing to work extended hours when required
Ability to be a team player, reliable and accountable for own performance
Consistently interacts with customers in a friendly, professional and intuitive manner, even when under pressure and with demanding customers
Ability to effectively listen to and understand customers and colleagues, articulated and express ideas both orally and in writing in such a way as to be clearly understood
Possesses a strong sense of responsibility
Good computer skills, including but not limited to MS Word and Excel
Strong command of spoken and written Mandarin and English
TOEIC certificate is required to submit with the application
Application deadline: 10th September 2017
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
國泰航空招募報名網址:
https://jobs.cathaypacific.com/cathaypacific/job/Taoyuan-Airport-Service-Officer%28One-Year-Contract-Part-Time%29-TAO/427201400/
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《國泰航空台灣地勤應徵考古題》
2016國泰航空時薪地勤初試筆試試題分享2016.10.26
http://steppingorange.blogspot.tw/2016/10/20161026.html
2015國泰航空 部分工時機場地勤職員招募複試及決選面試分享 Cathay Pacific Part-Time Ground Staff Recruitment Second & final Interview
http://steppingorange.blogspot.com/2015/10/cathay-pacific-part-time-ground-staff.html
2015國泰航空(Cathay Pacific) 機場地勤職員(Ground Staff)招募筆試心得分享~(8/5)
http://steppingorange.blogspot.com/2015/08/cathay-pacific-ground-staff85.html
2014國泰航空(Cathay Pacific)地勤 應徵經驗筆試面試分享 2014.08.06
http://steppingorange.blogspot.com/2014/08/cathay-pacific-20140806.html
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